Store Policies

Here you’ll be able to review all of our store policies. We do our best to provide the best shopping experience with fair policies that will let you shop with confidence!

RETURNS & EXCHANGES
PAYMENT METHODS
SHIPPING
PRIVACY POLICY
TERMS & CONDITIONS

Returns & Exchanges
  • OG must first be informed of your returns or exchanges via email or telephone before shipping out your item.
  • Any merchandise must be returned within 14 days after the order's delivery.
  • Merchandise must be unused and in New condition to qualify for a return or exchange.
  • Merchandise must be accompanied by the invoice and original packaging.
  • Any merchandise marked "Final Sale" cannot be exchanged or returned

EXCHANGES & PROCESSING

  • Exchanges will be processed within 5-10 business days after we have receive the exchanged item.
  • Any original shipping charges are non-refundable.
  • The customer is responsible for all return shipping charges unless the item received is incorrect or damaged.
Coupon Codes
  • Discount codes must be applied at time of checkout. You must press "Apply" to see the order total updated.
  • We cannot adjust any prices after the order has been submitted.
  • Only one code can be used on a purchase.
  • Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.
REQUEST A RETURN OR EXCHANGE

*Please allow 7-14 days processing time for returns or exchanges.

Payment & Shipping